Fulbrighter: A preview of your feedback

Dec 03, 2019

Over the last few weeks, we have been running a survey to get your feedback on the Fulbrighter platform and your ideas for future development.

Many thanks to all of you who have responded so far: we have received over 750 responses, which have provided a wealth of valuable insight into how we can enhance the platform. We will be reviewing your responses in detail and publishing a full analysis in the new year, including direct responses to questions and issues you have raised.

But I wanted to provide a brief summary of responses here and to give you a flavour of what you can expect next year.

'Enthusiastic uncertainty'

Chart showing the two-fifths of users think the platform has been successful in building a global community

Two trends dominate your feedback: enthusiasm and uncertainty

Two trends dominate your feedback:

  • Enthusiasm about the Fulbrighter platform and the potential benefits of bringing the global Fulbright community together
  • Uncertainty about how specific features of the platform work, and how we can best use the platform to realise the potential of this global community. 

This uncertainty is illustrated in the chart above: while 40% of you already think Fulbrighter has been effective in building a global community, a further 40% of you were neutral and wanted to see how the platform would develop. 

In the new year, we will be providing further technical guidance on functionality and making some improvements to the platform interface based on your feedback. We will be also offering use cases to provide inspiration for how you can get value from the platform. 


'Meaningful connections'

Your feedback shows you particularly value developing meaningful connections through the platform

Fulbrighter offers a range of networking and engagement opportunities. Your feedback shows you particularly value developing meaningful connections through the platform: opportunities to 'find and meetup with other Fulbrighters in your area for professional networking' and opportunities to 'collaborate on projects and activities' topped our survey:

Chart showing the main activities users would like to be able to do in the platform

The Fulbrighter Directory is a powerful guide to information about your fellow Fulbrighters - capturing their locations, industries, interests and connection aims.

But a number of you have requested improvements to the directory interface and the messaging system to make it easier to find and contact relevant people. You also want to more easily advertise the types of connection you hope to make in the platform (whether you're looking to collaborate on a research project, rent out a room, seek support on a start-up etc.).

We will be using your suggestions to refine user profiles so they capture more relevant information. We are also exploring better ways to search and filter the map. More information will follow early in the new year.


'Discovering opportunities'

When asked what new functionality you wanted to see in the platform, a large number of you suggested a jobs/opportunities board and a funding directory:

A chart showing that 500 respondents wanted new functionality of a jobs board and funding directory

We are currently testing functionality for a jobs board and funding directory. We hope to be able to release this on our live site early in the new year.

We are currently testing functionality for a jobs board and funding directory. We hope to be able to release this on our live site early in the new year.

We had many other suggestions for new functionality which we will discuss with our developers. There were also issues raised with existing functionality (particularly notifications, forums, and the live feed). We will escalate bugs and improvements to our developers, while also providing more technical guidance on how you can best use these functions.


'Rich content'

Our aim is to curate rich, engaging content in the platform capturing the experiences and activities of Fulbrighters. Many of you were keen to read this sort of content:

A chart showing the types of content you would like to see in the platform

We are exploring the best ways of curating rich content in the platform

We are exploring the best ways of curating rich content: this will include appealing to you all to generate new pieces, but also crossposting existing articles and blogs so Fulbrighter can become a repository of useful materials.


Next steps and have your say

This post has provided a taster of the detailed feedback you have given us. We will be working to analyse in more depth your responses (including your valuable free-text comments) over the next few weeks. We will publish further analysis, and a roadmap for improvements, in the new year.

In the meantime, we will be keeping our feedback survey open until the end of this week (8 December 2019). So if this post has inspired you, please complete our short, anonymous survey now.

COMPLETE THE SURVEY


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